Terms and Conditions

1. Introduction

Welcome to Apex Plumbing Services. These Terms and Conditions (“T&Cs”) govern your use of our website, services, and products. By accessing or using our website (https://www.apexplumbingservices.com.au/), you agree to these T&Cs. If you disagree with any part of these T&Cs, please discontinue the use of our website and services.

2. Services

Apex Plumbing Services provides professional plumbing services, including but not limited to installation, maintenance, and emergency repairs for residential and commercial properties in Australia.

3. Use of Website

  • You agree to use our website for lawful purposes only.
  • You shall not misuse the website, attempt to gain unauthorised access, or transmit any malicious code that could harm the website.
  • Content on this website, including text, images, and videos, is for informational purposes and may be updated or removed at our discretion.

4. Booking and Payment

  • When booking services, you must provide accurate information.
  • Service costs, fees, and any additional charges will be disclosed at the time of booking.
  • Payments can be made using methods provided on the website. We reserve the right to require a deposit before commencing work.

5. Cancellation and Rescheduling

  • Cancellations made at least 24 hours before the scheduled service will not incur a cancellation fee.
  • For cancellations within 24 hours of service, a cancellation fee may apply.
  • Rescheduling requests are subject to availability.

6. Liability

  • Apex Plumbing Services takes no responsibility for damage or loss caused by misuse of our services.
  • While we strive to ensure high-quality service, we cannot be held liable for damages resulting from unforeseen circumstances or events beyond our control.
  • Our liability is limited to the total cost of the services provided.

7. Warranties and Guarantees

  • We provide a warranty on our work, with details available upon request. Specific warranties may vary based on service type and materials used.
  • Warranties may not cover wear and tear, misuse, or third-party damage.

8. Intellectual Property

  • All content, logos, trademarks, and other intellectual property on this website are the property of Apex Plumbing Services or its licensors.
  • Unauthorised use of this content is prohibited.

9. Privacy Policy

  • Apex Plumbing Services is committed to protecting your privacy. For details, please refer to our Privacy Policy [insert link here].

10. Changes to Terms and Conditions

  • We reserve the right to update these T&Cs at any time. Changes will be effective immediately upon posting on this page.
  • Continued use of the website and services constitutes acceptance of the revised T&Cs.

11. Governing Law

  • These T&Cs are governed by and construed by the laws of Australia. Any disputes arising from these terms shall be resolved in Australian courts.

12. Contact Us

If you have any questions about these T&Cs, please contact us.